Subscription Policy

1. Subscription overview

MayWell subscriptions provide access to your personal plan and the lessons included with your purchase for the billing period attached to that plan.

Plan details, pricing, and billing frequency are shown during checkout before you confirm the purchase.

2. Billing and renewal

Subscriptions renew automatically at the end of the current billing period unless they are canceled before the next renewal date.

By completing checkout, you authorize MayWell and its payment provider to charge the payment method on file for future renewals based on the plan you selected.

3. Cancellation

You can request cancellation at any time by contacting support@may-well.com.

Cancellation stops future renewals. It does not retroactively cancel charges that have already been processed for the current billing period.

4. Access and failed payments

Access remains active through the paid billing period unless the subscription is revoked for fraud, abuse, or a payment issue that prevents the subscription from being maintained.

If a renewal payment fails, MayWell may retry the charge through Stripe and suspend access if the subscription is not brought back into good standing.

5. Support and billing questions

If you need help with billing, cancellation timing, or subscription access, contact support@may-well.com using the email tied to your purchase whenever possible.