Last updated March 11, 2026
Frequently Asked Questions
Quick answers to the questions we hear most often about account access, billing, and how to use your plan.
1. How do I access my personal plan?
Log in to your account and open the Personal Plan area. Your current category, saved progress, and next lesson are available there.
2. What if my subscription looks inactive?
Check the email address you used at checkout and then contact support@may-well.com if access does not appear correctly.
3. Can I cancel my plan?
Yes. Contact support before your next billing date if you want to stop future renewals. More detail is available in the Subscription Policy.
4. I forgot my password. What should I do?
Use the password reset flow on the login page. If you still cannot access the account, support can help.
5. Where can I get help fastest?
Email support@may-well.com and include the email address tied to your purchase or account.